Business Protocol: Gentleman gestures aren’t an affront to female professionals



Business Protocol: Gentleman gestures aren’t an affront to female professionals

Having women rise in the male-dominated business arena has opened countless doors — but has also created confusion.

Either consciously or subconsciously, men who were taught to be “gentlemen” and treat a woman “like a lady” are finding themselves frozen with indecision.

I was listening to a recent animated discussion on a national radio talk show where two male hosts were struggling to answer the seemingly obvious answer to the now-complicated question: “is it offensive to call a woman a “lady” at work?”

Please allow me to offer the following:

Women have worked hard to be recognized, reckoned with and regarded as equal, including earning equal pay. In so doing, rather than saying “thank you” for gentlemanly gestures, many women took offense and responded by saying, “I can open my own door, put on my own coat, pay for my own meal.” You get the picture.

Confusion ensued and women basically shot themselves in the foot. Of course we are able to do these things — that’s not the point.

Having doors opened for you and more continue to be socially acceptable. However, in business, please know: There are no gender rules!

I, for example, will hold the door open for my gentlemen and women clients. I will help gentlemen and women clients with their coats; defer to gentlemen and women clients to proceed in a corridor at the restaurant, etc.

Here’s a rule to remember: after one gesture and the gentleman insists, ladies graciously accept and go first.

These everyday situations offer ample opportunities for professionals — men and women — at all levels to show respect while earning respect, show you know “the difference” and make a difference, get noticed in all positive ways and stand apart.

I encourage women to recognize that we are fortunate to work with traditional gentlemen and should show appreciation when someone offers to hold the door, assist with a seat, etc.

I encourage women to embrace the fact that we are different and know it is a gift to be a woman — and vive la difference! When we act like ladies, we will be treated as such, socially and at work.

Judith Bowman is president and founder of Protocol Consultants International and author of “Don’t Take the Last Donut: New rules of Business Etiquette” and “How to Stand Apart @ Work … Transforming ‘Fine’ to Fabulous!” Email her at Judith@protocolconsultants.com.


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