From: http://www.betaboston.com/

Most people would agree that there are many traits of a true leader.

They’re highly competent, professional, visionary, trustworthy, and of course, courageous.

They instill confidence and they communicate well.

But great leaders have three other qualities that further set them apart.

They’re people people.

In the 21st century marketplace, the prime devotion of leaders is to their people. They know it’s through engaged, high-functioning teams that their “bottom line” goals are achieved. If you can deliver on this trait, you’ll be more likely to accomplish your professional and personal goals.

They mentor

The most successful and beloved leaders I’ve known had another trait that’s sometimes overlooked: They mentored their people to become leaders. Great NFL coaches like Vince Lombardi, Bill Walsh, Tom Landry and Bill Parcels became legendary through the subsequent performance of the coaches they mentored. It’s called the Coaching Tree. Whose names will be on your Leadership Tree?

Their ears are open

This quality has two parts that are as inextricable as the sides of a coin: 1) They’re devoted to asking questions; and 2) they listen.

This last one is so important that I want to offer four cardinal questions that will help you become a legendary leader and build your own Leadership Tree. The first two are from my friend and Brain Trust member, Chester Elton, co-author of What Motivates Me. The last two are mine.

1. How are you doing?

Chester says this isn’t a drive-by question. It’s a look ’em in the eye, “I’ve got time to listen” question. The setting has to be where the leader can be “in the moment” with the other person. And answers are not pre-supposed — they might be about their job, their aspirations, or their personal life. Great leaders care about all of that.

2. How can I help?

Chester says this question creates a safe environment. A mentor once told me, “If you’re in trouble in your job, don’t go down by yourself. Get me involved early and let me help you get out of trouble.”

3. What do you think?

I call this the Leader’s Power Question. It produces two kinds of fruit: engagement and information. Few things cultivate the illusive engagement factor more than when the boss asks the opinion of an employee, and valuable information almost always ensues.

4. What did we learn?

I call this the Leader’s Magic Question, and it may be the four most important words in management. Surely redemption is the most human behavior a leader can demonstrate. And the most powerful mentoring moment happens after a team member makes a mistake. The leader says, “Okay, now we know what happened,” then redeems him with: “What did we learn?” Powerful!

Write this on a rock …

Become a legendary leader with your own Leadership Tree.