UPS to expand ‘smart access’ delivery testing to 10 new cities, including Boston

UPS to expand ‘smart access’ delivery testing to 10 new cities, including Boston

UPS is broadening the tests for its new delivery technology — moving well beyond the Big Apple.

United Parcel Service Inc. (NYSE:UPS) said Tuesday, Jan. 22, it will expand its program that enables its package delivery drivers to use Latch smart access to 10 new cities. The technology lets UPS make in-building deliveries to multi-unit buildings. The idea is to increase security and convenience to customers who are not home to receive packages.

UPS conducted preliminary tests in 2018 in Manhattan and grew to Brooklyn in July. It was also testing the technology in San Francisco. Starting in mid-2019, owners or property managers of Latch-equipped buildings in Atlanta, Chicago, Los Angeles, Houston, Dallas, Washington, D.C., Philadelphia, Boston, Miami, and Seattle may permit UPS drivers to enter buildings — but not individual units — to make deliveries, according to a UPS news release.

“By expanding into these high density areas, more residents can benefit,” said Jerome Roberts, UPS vice president of global product innovation. “Smart access devices enable our drivers to enter buildings without keys and leave packages safely in lobbies or building package rooms. Customers who have used the service say it’s safe and easy for them. For UPS, this innovation adds efficiency to our operation by ensuring our drivers make more deliveries on the first attempt.”

By: Boston Business Journal


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